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Refunds will be given to defective, incorrectly described or DOA items. A 20% restocking fee will be deducted from the refund for Non-Defective returns. Refunds will also be given to items that arrive physically damaged thru shipping. We will require pictures of damaged item and the shipping box prior to initiating a return for ins claim reasons. If you are returning an item, make sure it is packed well. Ensure security sticker is intact and not altered this will void any return. We will not be responsible if the item arrives physically damaged via return post.

Send returns to:

Orlando Outlet
2207 Kindel Ave.
Winter Park FL 32789